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Financial wellbeing 

Financial literacy is an essential skill in modern society. By building the financial capability and wellbeing of individuals, ANZ helps people make informed financial decisions and navigate financial challenges. It also helps people participate more confidently in the economy.

Our financial education programs

Our financial education programs MoneyMinded, MoneyBusiness and Saver Plus deliver practical benefits for individuals and communities by improving financial inclusion and capability, particularly for people on lower incomes. The programs are developed in consultation with community partners and governments, making them accessible, relevant and responsive to community needs. 

Saver Plus

A matched savings and financial education program, Saver Plus provides an opportunity to have every dollar saved (up to $500) matched for your family’s education-related expenses.

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MoneyMinded

A flexible education program for adults seeking to build money management skills, knowledge and confidence.

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MoneyBusiness

MoneyBusiness was developed to build the money management skills and confidence of Indigenous Australians living in remote communities.

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Women in smiling face.

Our Action Plans

Our commitment to improving the financial wellbeing of our people, customers and communities is reflected in our key action plans:

Adult financial wellbeing research

The 2021 Financial Wellbeing Survey represents an evolution in how we examine financial wellbeing, drawing on the work of Professor Elaine Kempson et al. and developments in international research and practice in measuring and improving people’s financial wellbeing since 2017.

The latest reports set out insights from the survey measuring the financial wellbeing of more than 5,000 adults in Australia and New Zealand. The survey is the seventh in a series of comprehensive surveys that ANZ has conducted in Australia since 2002 and New Zealand since 2017.

This 2021 Financial Wellbeing Survey highlights the significant role that a person’s socio-economic context and their behaviour traits play in influencing their financial wellbeing.

The 2021 research also showed that in addition to their ability to meet everyday commitments, how comfortable they feel about their financial situation and their resilience to sustain financial shocks, whether people were ‘feeling secure for the future’ was a key fourth component of measuring financial wellbeing. The financial wellbeing scores were derived from measures for four components of financial wellbeing:

Meeting everyday commitments

How well people meet their current expenses

Feeling comfortable

How comfortable people feel about their current financial situation (next 12 months)

Financial resilience

The ability to cope with financial setbacks

Feeling secure for the future

A long term view of future financial security

Financial Wellbeing: a survey of adults in Australia and New Zealand 2021

Summary report in Australia

2021 Adult Financial Wellbeing Survey - Australia (PDF 9.1MB)

2021 Adult Financial Wellbeing Survey - Australia - Accessible (PDF 4.2MB)

  • Australian survey respondents were divided into four segments according to their financial wellbeing score – no worries (29%), doing OK (43%), getting by (17%), struggling (11%).
  • Financial wellbeing scores varied across different stages of the ‘life journey’:

This chart indicates the 2021 average financial wellbeing score for Australians was 64 out of 100. Young adults scored 59, Young families scored 58, Older families scored 64 and Retirees scored 77.

 

Video: 2021 ANZ Financial Wellbeing Survey – Australia. Play.
2021 ANZ Financial Wellbeing Survey – AustraliaClick to play video
  • New Zealand survey respondents were divided into four segments according to their financial wellbeing score – no worries (25%), doing OK (47%), getting by (20%), struggling (8%).
  • Financial wellbeing scores varied across different stages of the ‘life journey’:

This chart indicates the 2021 average financial wellbeing score for New Zealanders was 63 out of 100. Young adults scored 61; Young families scored 60; Older families scored 62 and Retirees scored 78.

 

Video: 2021 ANZ Financial Wellbeing Survey – New Zealand. Play.
2021 ANZ Financial Wellbeing Survey – New ZealandClick to play video

More research and survey

ANZ Roy Morgan Financial Wellbeing Indicator

Mother and daughter smiling and hugging.

The ANZ Roy Morgan Financial Wellbeing Indicator is an ongoing time-series measure of financial wellbeing.

Powered by the Roy Morgan Single Source Survey, the ANZ Roy Morgan Financial Wellbeing Indicator provides unique, regular insights into Australians’ and New Zealanders’ financial wellbeing.

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How is financial wellbeing tracking?

ANZ’s latest Financial Wellbeing survey of adults in Australian reflects new ways of understanding and measuring financial wellbeing.

Learn more

Financial Wellbeing: Why your relationship with money really matters

ANZ’s latest Financial Wellbeing survey of adults in New Zealand reflects new ways of understanding and measuring financial wellbeing.

Learn more

Your next step to better financial wellbeing

Check out the Financial Wellbeing hub and calculate your Financial Wellbeing score.

Learn more

 

2026 Annual Report

The Annual Report descibes how we are aiming to create value for our stakeholders. This year, ANZ has integrated sustainability disclosures and mandatory climate disclosures into the Annual Report. Released 9 November 2026.

View the 2026 Annual Report (PDF 22.4MB)

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