Closing your ANZ home loan

Your ANZ home loan may be closed for a range of reasons. These include where you are selling your property, you’ve paid off the loan in full, or are refinancing your loan.

If you’re ready to pay off your loan, congrats! Once your loan is paid out, you’ll no longer be able to use ANZ Redraw. This means that you will lose access to any loan funds that were available for redraw before the loan is paid out. If you do not wish to lose access to ANZ Redraw, you may choose to keep your home loan account open to retain access to any available redraw funds. To do this, the account must maintain an outstanding balance and must not be fully paid out. Keep in mind that this may mean you pay more interest over the term of the loan. You can also review your options for using the equity in your home.

If you’re considering closing your ANZ home loan because it no longer meets your current needs, we may be able to help. Talk to one of our home loan specialists on 13 25 99, Monday to Friday, 8am-7pm, (Sydney/Melbourne time), to see if we can get your home loan working better for you.

The payout figure is the total amount needed to close your loan. It includes your remaining balance plus any interest, fees, or charges that apply. It does not include any ANZ and government discharge fees that may apply. Please note that early repayment costs and other discharge fees may apply if you exit your loan early.

If your home loan has linked loans or securities, please notify us at the time you request your payout figure. Additional interest and fees relating to linked loans or securities may not be included in your payout figure.

Your payout figure is a point in time amount that is correct only for the day it is provided to you by ANZ. To pay out your loan, you will need to pay the full amount of the payout figure to your loan on the day it is provided to you.

If you do not pay the full payout figure on the day you receive it, you will need to contact us for a revised payout figure.

You will need to know which loan you want to pay out. We’ll help you with the rest.

No. The payout figure request will only supply you with the payout figure on a particular loan account, valid only for the day on which it is provide to you by ANZ. ANZ may close your home loan account once the loan has been paid out.

Once your loan is paid out, you cannot redraw, and ANZ may close your loan account. If you have questions about this or your options to maintain your access to ANZ Redraw contact our home loan specialists on 13 25 99, Monday to Friday, 8am-7pm, (Sydney/Melbourne time).

Your home loan will need to be paid out when it reaches the end of its term. Once your loan is paid out, ANZ may close your home loan account.

For help with the process or to explore other options, please call our home loan specialists on 13 25 99, Monday to Friday, 8am-7pm, (Sydney/Melbourne time).

For ANZ Home Loans and ANZ Residential Investment Loan enquiries, call 13 25 99, Monday to Friday, 8am-7pm, (Sydney/Melbourne time)

You’ll need to submit the ANZ Discharge and Variation Authority form.

We will aim to process your request within 10 business days from the date received, provided all of the required information and supporting documents are submitted.

If additional information, documents or checks are needed - for example, property valuations, reassessments or additional documents to be signed - processing may take longer. 

We will keep your nominated representatives and/or customer contact listed on the form updated regarding any changes to the expected processing timeframe.

After submitting the ANZ Discharge and Variation Authority form, you’ll receive a confirmation email the next business day with a reference number. Please quote this number if you contact us. We’ll provide regular updates, including any missing information or updated forms, to your settlement representative and/or the customer contact listed on the form.

If you no longer require your guarantor’s security property or the financial commitment from your guarantor, it is your responsibility as a borrower to advise your guarantor to submit a separate ANZ Discharge and Variation Authority form to ANZ.

Unfortunately, a separate form is required to request a release of for privacy reasons we cannot discharge your guarantor’s security property and your property through the same request.

ANZ charges fees for the preparation, lodgement and/or settlement of a discharge or variation of a loan or security. These fees and charges will have been quoted in your Letter of Offer. The current fees are outlined in the relevant Fees and Charges booklet.

In most states and territories, paper certificates of title no longer exist. 
For further details for your state or territory, please visit your local land titles office website.