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Digital wallet

Whether you’re eating out or heading off to your favorite store - grabbing groceries or browsing online, you can make easy and secure mobile payments on the go with a digital wallet.

What is a digital wallet?

Add your cards to your digital wallet and enjoy secure, easy payments by tapping your phone-no need for your physical wallet. Store multiple cards, choose which to pay from, and manage them all in one place. 1 in 4 Australians regularly leave their wallet at home!disclaimer

Benefits of a digital wallet

Tap to Pay Without Your Wallet

Leave your wallet at home and pay with your phone or device—online, in apps, or anywhere contactless payments are accepted.

Card Updates Automatically

Report your card as lost or stolen. If you use a digital wallet, your new card will automatically update within 15 minutes and be ready to use.

Withdraw Cash Without a Card

It’s easy to get cash out of an ANZ ATM - without your card! Just tap your digital wallet with an eligible ANZ Visa debit or credit card.

Keeping you safe and secure

Your card details stay private. Enjoy built-in fraud protection and extra security like PIN, fingerprint or face ID.

Add card & start tapping

Add your card to your digital wallet and start tapping to pay. Find instructions for your device

Contactless Paymentsdisclaimer

ANZ contactless cards look like regular cards but feature the contactless logo. Accepted at thousands of merchants worldwide, just tap for purchases up to $200 (terminal dependent) and listen for the beep—no swiping, no PIN, just secure, easy payments.

Manage Your Card & Stay Secure

  • Activate your card and set a PIN

    New card? No worries. You can activate eligible ANZ cards in the ANZ App and Internet Banking. Plus, you can set or change the PIN for your card in the ANZ App. Handy!

  • Lost or stolen cards

    It's easy to report and replace your lost or stolen card using the ANZ App. You can also temporarily block your card to keep your money secure.

  • Security hub

    Help protect your online banking and account information with ANZ’s security hub. Stay informed on the latest scams, fraud, and online threats. Help safeguard your finances with us.

FAQs

No - payments require the amount to be entered first and your card or device held close to the reader. Terminals can only process one transaction at a time, so duplicate payments won’t occur.

Yes - just insert or swipe your card and follow the prompts, even for purchases under the contactless limit.

No, transactions will be charged to the account linked to your card.

Need more help?

Message us

For fast support, message us in the ANZ App. Available 24/7.

Contact us

Don’t have the ANZ app? Download it now or find other ways to contact us.

Visit us

Find your local branch and book an appointment to visit us.

Any advice does not take into account your personal needs and financial circumstances and you should consider whether it is appropriate for you. ANZ recommends you read the applicable product terms and conditions, which are available at anz.com or by calling 13 13 14 or for ANZ Plus at anz.com/plus before deciding whether to acquire, or continue to hold, the product. Fees, charges and eligibility criteria apply.

Mobile payments available on compatible devices and eligible ANZ cards.

Separate terms and conditions apply to the use of Apple Pay, Google Pay, Samsung Pay, Fitbit Pay and Garmin Pay.

Apple, Apple Pay and iPhone are trade marks of Apple Inc., registered in the U.S. and other countries.

Android, Google Pay, and the Google Logo are trademarks of Google LLC.

Samsung and Samsung Pay are trademarks of Samsung Electronics Co., Ltd.

Garmin, the Garmin logo, and the Garmin delta are trademarks of Garmin Ltd. or its subsidiaries and are registered in one or more countries, including the U.S.. Garmin Pay is a trademark of Garmin Ltd. or its subsidiaries.

Fitbit and the Fitbit logo are trademarks or registered trademarks of Fitbit, Inc. in the U.S. and other countries.

Content on this page is accurate as at 8 September 2025 and is subject to change.

Source - Australian Digital Banking Program (ADBP), March 2025 - RFI Global

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