Fraud protection.
Now it's personal.
ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
Falcon® is a registered trademark of Fair Issac Corporation.
Fraud protection.
Now it’s personal.
ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
Falcon® is a registered trademark of Fair Isaac Corporation.
We all like things a certain way. With the ANZ App and Internet Banking, you can personalise your accounts to make banking more you-friendly. We can show you how.
Personalise your account in the ANZ App:
Log in to the ANZ App.
On the Accounts screen, choose the account you'd like to rename.
Tap Manage and then tap the account name field.
Now give your account a name that suits you - emojis welcome for a fun touch!
Customise your account in Internet Banking:
Log in to Internet Banking.
Select the Settings menu and select Personalise accounts.
Choose an account, then select Rename.
Type the name you’ve chosen for that account and Save.
Tip: Nicknames show only where set. Update both the ANZ App and Internet Banking.
Nicknames should be respectful—no restricted or offensive words. If used, your update won’t go through. You can use up to 20 letters or numbers, but no special characters. Nicknames won’t appear on official or legal bank records.
Quickly reorder your accounts in The ANZ App:
Log in to the ANZ App.
Tap on More and Reorder.
Tap and drag the icon on the right to reorder accounts. The primary account will show in the blue header on the Accounts screen.
Easily reorder your accounts in Internet Banking:
Log in to Internet Banking.
Go to Settings menu and select Personalise accounts.
Choose the account you’d like to move.
Drag the account up or down the list. Repeat this process until your accounts are in your preferred order.
Once your accounts are in the order you want, make sure to select Save to save your changes.
Tip: Reordering only shows where you set it. Update both The ANZ App and Internet Banking and you can see changes instantly.
Linking and delinking your accounts in ANZ Internet Banking, to display the accounts you want to see and hide the ones you don't.
You can:
If you're delinking an account, it won't show in your accounts lists but you can add it, at any time, by linking it in ANZ Internet Banking.
We suggest that before you delink any accounts from the ANZ App or Internet Banking, ensure you have set your statement preferences to Paper. This way you’ll continue receiving statements by mail.
Note: Please note that it can take up to 48 hours for an account to be linked using ANZ Internet Banking.
You can only link accounts held in the same name as the one you used to register for ANZ Internet Banking and ANZ Phone Banking.
To link an account that has been opened under a different name, please visit your local ANZ branch.
Simply link or delink accounts in Internet Banking:
Log in to Internet Banking.
Go to the Settings.
Select Link/delink personal account and follow the prompts.
Tip: You’ll receive a response under the Your requests section of Enquiries in Internet Banking within 24-48 hours.
Urgent or not an Internet Banking user?
Unfortunately, you can't use the ANZ App to link or delink an account.
If your request is urgent or you don't use ANZ Internet Banking, you can contact us or visit your nearest ANZ branch to link or delink your account.
Adding a picture to your account can be a great visual reminder of what you’re using the account for:
Log in to the ANZ App.
Choose the account you want to add a picture to.
Tap Manage, then Edit image.
And follow the prompts. Simple!
Tip: The new picture will only display in the ANZ App.
Your money, your control. Take command of your personal and business banking, instantly and securely from the palm of your hand with the ANZ App.
Easily manage your ANZ card online. Report a lost or stolen card, activate a new one, add to your digital wallet, replace your card, or dispute transactions - start now.
Whether you’re paying a bill, fixing up a friend for lunch, or sending money overseas, it’s easy to pay online quickly and securely with the ANZ App and Internet Banking.
The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Terms and Conditions available here for iOS (PDF) and here for Android (PDF) and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.
