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Online ID check

It’s quick and easy to verify your identity online. All you have to do is enter the details of two pieces of acceptable ID.

Verify your ID

Verifying your ID is easy

safe and secure

Fast and convenient

You may need to complete an ID check so we can verify your identity before we can send your card and welcome kit to you. You can do this quickly and securely with our online ID check.

safe and secure

Resume your online ID check

You should have received an online ID check reference number by SMS or email – make sure you have this handy before you begin. If you don't have your reference number, contact us.

Completing your online ID check

How it works

When you apply for an ANZ deposit account, credit card or personal loan, you can complete your identification check online (if you're eligible to do so), using your computer or smartphone.

We’ll confirm that your information matches the records of our registered external agencies.

What ID do I need?

You'll need to provide any two of the following:

  • Australian driver licence
  • Medicare card
  • Australian passport
  • Australian visa

What if it doesn't work for me?

Sometimes we can’t match your information with our registered external agencies. This could be because you've recently changed address, or because our external agencies don't have enough information.

Don’t worry though, our branch staff can help you complete your ID check.

Learn more about ANZ's online ID check and finalise your application

Verify your ID

Need more help?

Message us

For fast support, message us in the ANZ App. Available 24/7.

Contact us

Don’t have the ANZ app? Download it now or find other ways to contact us.

Visit us

Find your local branch and book an appointment to visit us.

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