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ANZ Information, terms & support

Access key information about ANZ products, services, and policies. Find details on rates, fees, terms, credit reporting, customer obligations, and more to help you stay informed and manage your banking with ANZ confidently.

Support, contact and help when you need it

  • The ANZ App

    Your money, your control. Take command of your personal and business banking, instantly and securely from the palm of your hand with the ANZ App.

  • Support Centre

    Whether it's managing your account, card queries or help with online banking, our support centre has help guides & step-by-step solutions to help you.

  • Contact us

    The fastest way to contact ANZ is to message us through the ANZ or ANZ Plus App. Simply log in and tap Support

The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Terms and Conditions available here for iOS (PDF) and here for Android (PDF) and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.

ANZ App for Android is only available on Google Play™. ANZ App for iPhone is only available from the App Store.

Time limits may apply, so it’s important you contact us as soon as you can.

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