Fraud protection.
Now it's personal.
ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
Falcon® is a registered trademark of Fair Issac Corporation.
Fraud protection.
Now it's personal.
ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
Falcon® is a registered trademark of Fair Issac Corporation.
Fraud protection.
Now it’s personal.
ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
Falcon® is a registered trademark of Fair Isaac Corporation.
The Automatic Exchange of Information or AEOI is the exchange of financial account information, including Tax Residency details, between Tax Authorities in relevant countries. Learn more about AEOI and how you can provide an AEOI Self-Certification to ANZ which includes your Tax Residency details.
What is the Automatic Exchange of Information? |
How to provide an AEOI Self-Certification including your Tax Residency details |
Your questions answered |
Need more help? |
More information |
AEOI is the exchange of financial account information between Tax Authorities in relevant countries. The law requires this information to be collected by Financial Institutions around the world for reporting to Tax Authorities.
AEOI is made up of two information sharing frameworks:
Under the AEOI, all Financial Institutions (including ANZ) must identify financial accounts held by individual and entity customers who are foreign tax residents, and in certain circumstances, financial accounts held by entities whose controlling persons are foreign tax residents. Financial Institutions must report these accounts to the relevant Tax Authority who will then automatically exchange the account information with the relevant foreign Tax Authority(ies).
Governments (in countries committed to the AEOI) have enacted domestic laws to require Financial Institutions to collect and report this information and have entered into international agreements to exchange the information with other Governments.
You can provide an AEOI Self-Certification including your Tax Residency details in the ANZ App, via Internet Banking or by simply returning a completed copy of the AEOI Self-Certification form which can be downloaded below.
If you are unsure of your tax obligations, please seek independent professional advice.
Logging in to the ANZ App
Tapping on Profile
Tapping on Profile & Security
Tapping on Tax Residency and following the prompts.
See also Your questions answered section below.
*Please note this feature is not available in the ANZ Plus App.
You can download the ANZ App from the App store or Google Play and register using your Internet Banking login details
Logging in to Internet Banking
Clicking on Profile
Selecting Profile & Security
Selecting Tax Residency and following the prompts.
See also Your questions answered section below.
Alternatively, you can click on the appropriate link below (depending on the country of account opening) to download the relevant AEOI Self-Certification form, complete the form and return the completed form to your nearest branch or, if applicable, mail it to the Reply Paid address as shown on the form.
The Self-Certification forms in the table below MUST only be used in the relevant country of account opening. If you are opening accounts in multiple countries, you will need to complete the forms relevant to each of those countries.
ANZ countries (CRS adopters) |
Individual customers |
Entity customers |
||
---|---|---|---|---|
Australia |
Bi-lingual forms for use in Australia only |
|||
Cayman Islands |
N/A |
|||
China |
State Administration of Taxation of The People's Republic of China |
|||
Cook Islands |
||||
France |
N/A |
|||
Germany |
N/A |
|||
Hong Kong |
N/A |
|||
India |
||||
Indonesia |
||||
Japan |
||||
New Zealand |
||||
South Korea |
N/A |
|||
Samoa |
||||
Singapore |
||||
Taiwan |
N/A |
|||
UK |
N/A |
|||
Vanuatu |
Vanuatu Tax Resident |
*Please Note: Department of Customs & Inland Revenue has replaced the Department of Finance and Treasury, Vanuatu as the relevant Tax Authority.
As a customer, this means you will be asked questions about your Tax Residency when you open a financial account with a Financial Institution (and in some other scenarios).
Local laws (in some countries such as New Zealand, the Cayman Islands, etc) may prohibit ANZ from opening accounts and/or require ANZ to freeze or close existing account(s) if the required information is not provided.
If you have an existing account, ANZ may contact you to confirm your country(ies) of tax residence and request additional information, forms and/or documents. This is to establish whether you have accounts that need to be reported under the FATCA or CRS laws. We may also contact you if information indicates that you could be a foreign tax resident.
If you open a new account, the laws in certain countries may require ANZ to ask you to provide various information such as your country(ies) of tax residence(s), tax identification number(s), and certifications, forms and/or documentation.
If you are a foreign tax resident, you need to provide your taxpayer identification number (TIN) or equivalent number used to identify you to the Tax Authority in the foreign country. If you don’t provide a TIN, you will be asked to provide a reason for not doing so.
If you open a new account on behalf of a legal entity or arrangement (such as a trust or partnership), the laws in certain countries may require ANZ to ask you to provide various information, certifications, forms and/or documents (within certain timeframes) about:
These requirements ensure all Financial Institutions comply with their obligations under the FATCA and CRS laws and guidance.
If ANZ requests information from you, it is important that you respond as soon as possible. If you don’t provide the required information within a reasonable time frame, the law may require ANZ to do one or more of the following:
Please ensure that you provide true, complete and accurate information to ANZ and if unsure, please seek advice from an independent advisor where required to assist with your Tax Residency or other relevant information. Please note that penalties may apply under local and other laws if you provide false or misleading information.
If you are a foreign tax resident (under taxation laws), your identity details, account balance and other information will be provided to the relevant Tax Authority(ies). The Tax Authority(ies) also receive your information if you have not responded to requests for further information as a result of being identified as a possible foreign tax resident. The Tax Authority then exchanges the information with the Tax Authority in the country(ies) of your tax residence(s).
All information reported under these laws is handled in confidence by the Tax Authorities and is protected by national laws, administrative practices, and binding international treaties. This is the same way that all taxpayer information is generally handled.
For any enquiries about providing ANZ with your Self-Certification for AEOI purposes, please call us Monday to Friday 9:00am - 8:00pm and Saturday 9:00am - 5:00pm (AEST/AEDT):
In Australia: 1800 515 139
Outside Australia: +61386996970
If you are unsure of your Tax Residency, the Tax Residency rules provided to the OECD by jurisdictions committed to automatically exchanging information under CRS can be found on the OECD website. If your country is not listed on the OECD website, please refer directly to the Tax Authority website for your country.
For general information about AEOI, please refer to the local Tax Authority websites listed in the table above.
If you were born in the U.S., are a U.S. Citizen and/or hold a U.S. Passport
If you are unsure of your Tax Residency status for the United States of America, please refer to further information available in the Joint Foreign Account Tax Compliance Act (FATCA) FAQ (PDF) as published by the relevant U.S. government authorities.
This information is to help you understand your obligations under the AEOI laws. It does not constitute any form of advice, has not taken into account your personal circumstances and is general in nature. If you have questions about your Tax Residency status, you should contact your relevant Tax Authority (in your country of residence), as applicable, or seek advice from an independent tax agent or advisor to ensure your personal circumstances are taken into account.